Event Date/Time: September 25, 2024. 6pm-7pm EST - present and Q & A via Zoom (5:30pm-6pm EST – Networking)
Speaker Name: Sasha Aganova
Managing Partner at Process Renewal Group, University Lecturer at University of Toronto, EA & BPM Best Practice Europe Award Judge
Presentation Title:
The Core Concepts of Business Performance Improvement
Presentation Abstract:
We can all agree that everyone wants better business performance. While there are many avenues to improvement — aligning end products and services to our customer needs, gaining actionable insights from analyzing reliable business data, and having a more knowledgeable team, are all worthy efforts to almost guaranteed improved performance.
The challenge is that these and other improvement efforts span such vastly different domains, it is easy to overoptimize each area and forget there is ultimately just one goal: enhance overall performance.
Business process discipline provides the foundation to synchronize and align all the individual components of the business, without losing track of the big picture, and the complex interdependencies that always exist.
In this session, Sasha Aganova will introduce some key techniques that will help you become better at what you do and will provide critical factors to grow process maturity in your organization.
Speaker Bio:
Sasha Aganova, a Managing Partner at Process Renewal Consulting Group, is an accomplished Business Architect with over 25 years of experience. She has built end-to-end Business Architectures for more than a dozen companies, led over 50 process improvement projects, and guided the establishment of several process management centers of excellence.
Sasha has trained hundreds of professionals on her methods and serves as a judge for the EA & BPM Best Practice Europe Awards. Her expertise has been recognized through thought-provoking articles in publications like BPTrends and the Huffington Post, and as a presenter and keynote speaker at conferences.
Throughout her career, Sasha held leadership positions with some of the largest Canadian organizations, including Hudson's Bay Company and Loblaw. In the last decade, she has consulted and worked on projects across various industries, sizes, and geographies, such as Irving, Blue Cross Blue Shield, TD Bank, Suncor, Ameren, Southern Company, and Mars. In addition to her consulting work, she teaches an undergraduate course in Process Improvement and Business Architecture design at the University of Toronto's School of Engineering.